Table of Contents

Case Study

CRO: eTMF + EDC Ecosystem for Clinical Trials (Part 11 + vendor model)

Client

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What we succeed?

As a result of the partnership we established with Validfor, our test cycles shrink from weeks to days through one structured digital workflow and full visibility, traceability and audit rediness.

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Table of Content

The Problem
The Strategy
The Outcome

Client

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The Problem

Multi-Vendor SaaS Ecosystem Introducing High Record Integrity and Interface Risk

A CRO operating SaaS eTMF and EDC systems with multiple IT service providers faces high record integrity risk and multi-vendor interface risk across regulated clinical investigations — with compliance obligations framed by FDA clinical electronic systems guidance and 21 CFR Part 11 where applicable.

High record integrity risk across eTMF and EDC platforms

Multi-vendor interface risk with fragmented IT service provider responsibilities

No formalised vendor oversight or documented SLA controls

E-signature and audit trail coverage inconsistent across systems

The Strategy

End-to-End Validation of Clinical Workflows with Vendor Oversight and Part 11 Controls

The validation scope covered electronic records, audit trails, user access, e-signature controls, outsourced provider controls, and data transfers between systems — validated against FDA clinical electronic systems guidance and Part 11 requirements to ensure the integrity and retrievability of clinical trial records.

Validate core workflows: document upload, versioning, approval, retrieval, and certified copies

Audit trail verification for all record modifications across eTMF and EDC

Vendor oversight: define responsibilities and verify IT service provider controls and SLAs

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I’ve worked with many others and you’re way ahead of anything I’ve seen.

Pharma Manufacturing Client

The Solution

Compliant Clinical Record Ecosystem with Documented Vendor Accountability

The validated system ensures authenticity, integrity, and confidentiality of all clinical records, with audit trails and timestamps functioning as specified. All outsourced services operate under documented responsibilities and verified oversight mechanisms — meeting Part 11 and FDA clinical systems expectations at inspection.

System maintains authenticity, integrity, and confidentiality for all clinical records

Audit trails and timestamps verified to function as specified

Outsourced services governed by documented responsibilities and oversight mechanisms

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Computerized System Validation: What It Is and How to Validate a System

Computerized system validation is the backbone of safe,..

Data Integrity in Pharmaceutical Industry

Understanding Data Integrity in the Pharmaceutical Industry

Data Integrity Policy for Pharmaceutical Industry is a set..

Visual representing data integrity and compliance

The Importance of ALCOA Principles in Pharma

ALCOA principles are the five pillars, Attributable, Legible, Contemporaneous,..

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